Privacy
Policy
This policy explains what we collect, how we use it, how we protect it, and the choices you may have over your information.
Collection limited to purpose
We only request data that supports a specific service, finance, or communication need.
Retention based on necessity
Records are kept only while they remain relevant for service, accounting, or legal obligations.
Access is role-based
Only the personnel who need the information for their job function can view it.
Data lifecycle
1
Collect
Data enters through forms, calls, finance requests, and direct service conversations.
2
Store
Records are kept only as long as needed for service, accounting, legal, or operational reasons.
3
Use
The information is used to communicate, schedule, estimate, service, and support the transaction.
4
Retain or delete
When the retention period ends, records are deleted or de-identified where practical.
Policy sections
Information We Collect
We collect information that you provide directly through contact forms, finance inquiries, service requests, phone calls, and in-person visits. That may include your name, contact details, vehicle details, service history, appointment preferences, and financing-related information where relevant. We limit collection to data needed for estimating, diagnosing, scheduling, completing, and documenting the requested work.
How We Use Your Information
Customer information is used to identify the vehicle, prepare estimates, coordinate appointments, process payments, support financing workflows, and communicate work status or follow-up recommendations. We may also use aggregated or de-identified data for internal reporting, service planning, and operational improvement, provided it cannot reasonably be used to identify you.
Data Protection
We use administrative, technical, and physical safeguards designed to reduce unauthorized access, alteration, disclosure, or destruction of data. Payment processing is handled through third-party payment processors that are expected to maintain their own security controls. Access to customer records is limited to personnel who need the information to perform business functions such as scheduling, estimating, servicing, or accounting.
Third-Party Sharing
We do not sell personal information. Limited data may be shared with vendors, parts suppliers, payment processors, lenders, or service providers only when necessary to deliver the requested service or complete the transaction. Where required, we expect those parties to use the information only for the approved purpose and to protect it with appropriate safeguards.
Your Rights
Depending on your location and the applicable law, you may have rights to access, correct, delete, or restrict the use of your personal data, and to opt out of certain communications. If you want to exercise a right or ask about a record, contact us using the details below and we will review the request in accordance with applicable law.
Contact Us
If you have questions about this policy or how your information is handled, contact query@primeautodeals.tech or visit our Brooklyn location at 1916 E 51ST Street 2FL, Brooklyn, NY 11234.
Rights quick-actions
Access a record
Ask for the information we have connected to your service or finance request.
Correct details
Update inaccurate contact or vehicle information so service records remain reliable.
Request deletion
Where allowed by law, ask us to remove data we no longer need to retain.
Limit contact
Tell us if you want to reduce marketing or nonessential outreach.
Contact channels
If you want to ask a question about the data we hold, use the direct contact details below so the request reaches the right team.
Last updated: April 2026